Complains handling & escalation techniques
Domain Name Characterization
A domain name is a unique identifier owned (or registered) by an individual or organization. A domain name is an identification label that defines a realm of administrative autonomy, authority, or control in the Internet. Domain names are hostnames that identify Internet Protocol (IP) resources such as web sites. Domain names are formed by the rules and procedures of the Domain Name System (DNS).
An important purpose of domain names is to provide easily recognizable and memorizable names to numerically addressed Internet resources. This abstraction allows any resource (e.g., website) to be moved to a different physical location in the address topology of the network, globally or locally in an intranet. Such a move usually requires changing the IP address of a resource and the corresponding translation of this IP address to and from its domain name.
- Domain Name
- Domain name Registration (Registrant)
- Administration Contact Details
- Technical Contact Details
- Billing Contact Details
- Primary and Secondary Name Servers
- Domain Hosting
- Zone File
- Address record (A Records)
- Name Server [NS Records
- MX Records [mail Exchange Records