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Domain Name Troubleshooting

Step by Step Domain Name Article.

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Name Server [NS Records]

A domain name server maintains a directory of domain names and their matching IP addresses.   This information allows other computers to know where to go to find your website. The NS record contains the name server information for the zone file.

MX Records [mail Exchange Records]

Mail Exchange Record. Creates a mail route for a domain name.
A domain name can have multiple mail routes, each assigned a priority number. The mail route with the lowest number identifies the server responsible for the domain. Other mail servers listed will be used as backups.


Billing Contact Details

The location where registration fee invoices are sent. This section requires the full name, address, telephone number, fax number and e-mail address. Certain registration organizations will send regular mail invoices and reminders so having correct information here is vital.

Primary and Secondary Name Servers (DNS)

This section usually requires both the name and IP address of the name servers that will be authoritative for your domain. Generally but not always these will be the responsibility of the Technical contact.

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